Place an order at one store, fulfill it at the other
For stores with locations at both of our hubs, we offer the ability to place CbusShops orders from inside the store. This gives retailers a better chance of closing at-risk sales. Studies show that consumers are actually more satisfied with a retail experience if the store experiences a stock-out, but then offers the customer another option to buy the product than if the product was available in the store in the first place - crazy right?! We need to fill that second option with as much value as possible to maximize the consumer experience to the fullest extent.
